Privacy Policy - Ethiveste

1. Introduction

At Ethiveste, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our investment advisory services.

This policy complies with the data protection regulations of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 regarding Personal Data Protection, and the United States, including the SEC's Regulation S-P (Privacy of Consumer Financial Information).

2. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, postal address, and other similar contact data.
Financial Information: Bank account details, investment objectives, risk tolerance, financial goals, assets, income, and other financial information necessary to provide investment advisory services.
Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform on the devices you use to access our website.
Usage Data: Information about how you use our website and services.

3. How We Collect Your Information

We collect information through:

Direct interactions when you provide your personal information by filling in forms, corresponding with us, or engaging our services.
Automated technologies or interactions as you navigate through our website, which may automatically collect Technical Data and Usage Data.
Third parties or publicly available sources, such as financial institutions, with your consent.

4. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our services, including processing your requests and managing your account.
To fulfill our obligations under investment advisory agreements, including providing personalized investment advice.
To comply with legal and regulatory requirements, including anti-money laundering regulations and know-your-client obligations.
To communicate with you about services, updates, and promotional offers (with your consent).
To improve our website and services through analysis of usage data.
To protect our rights, your rights, or the rights of third parties.

5. Disclosure of Your Information

We may share your information with:

Service providers who perform services on our behalf, such as IT service providers, accountants, and legal advisors.
Regulatory authorities, government agencies, or other third parties where required by law or regulation.
Financial institutions necessary to facilitate transactions or provide services you have requested.

We will not sell, rent, or lease your personal information to third parties for marketing purposes.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. These measures include:

Encryption of sensitive data.
Secure storage systems with restricted access.
Regular security assessments and updates.
Staff training on data protection and confidentiality.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting requirements.

For clients, we typically retain records for at least five years following the termination of our relationship, as required by various securities regulations in the UAE and US.

8. Your Legal Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

The right to access your personal data.
The right to request correction of inaccurate personal data.
The right to request deletion of your personal data.
The right to object to processing of your personal data.
The right to request restriction of processing of your personal data.
The right to data portability.
The right to withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the information provided in Section 12.

9. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

10. International Data Transfers

Your personal data may be transferred to and processed in countries outside your country of residence, including the United Arab Emirates and the United States. These countries may have different data protection laws than your country of residence.

When transferring personal data internationally, we implement appropriate safeguards in accordance with applicable data protection laws to ensure your data remains protected.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the information provided on the Contact page.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.